Política de reembolso
We have a 14-day return policy. This means you have 14 calendar days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it: unworn, with original tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at tabogalifestyle@gmail.com with your order number. We'll get back to you with instructions on how to proceed. Items sent back without a prior return request will not be accepted.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and resolve it as quickly as possible.
Exceptions / Non-returnable items
Custom products and special orders cannot be returned. Unfortunately, we also can't accept returns on final sale items. If you have questions about a specific item, please contact us before purchasing.
Exchanges
The fastest way to make sure you get the item you want is to return the item you have, and once the return is approved, make a separate purchase for the correct item.
Refunds
We'll notify you once we've received and inspected your return, letting you know if the refund was approved. If approved, you'll be automatically refunded via your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return and you still haven't received your refund, please contact us at tabogalifestyle@gmail.com.
Questions? Reach out to us before requesting your return — we're here to help.