Política de envío

ORDER PROCESSING

All orders are processed within 2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Once processed, you'll receive a confirmation email with your order details.

DELIVERY TIME — UNITED STATES

We ship to the entire United States. Since these are made-to-order products, delivery time is 10 to 20 business days, depending on the collection and destination.

DELIVERY TIME — BRAZIL

We ship throughout Brazil. Delivery time varies depending on product availability:

- In-stock products (Brazil): delivery within 7 business days

- Made-to-order or exclusive collection products: delivery within 15 business days

The exact delivery estimate for each product is listed on its individual product page.

All delivery times are estimates counted from payment confirmation and may vary based on your region, weather conditions, strikes, customs processes, holidays, or other factors beyond our control. Taboga Lifestyle is not responsible for delays caused by the shipping carrier or force majeure events, but we're always available to help track your order.

SHIPPING COSTS

- United States: free shipping guaranteed on all orders, no minimum purchase required.

- Orders over $75 (United States) also receive an extra 5% off with code SHIPPING75.

- Brazil and other countries: shipping cost is calculated at checkout based on the product and delivery address.

IMPORT DUTIES AND TAXES (UNITED STATES)

For orders shipped within the United States, any applicable customs fees, import duties, or local tariffs are the customer's responsibility and are not included in the shipping cost. These charges, when applicable, are collected directly by the carrier or customs authority upon delivery.

TRACKING

Once your order ships, you'll receive a tracking code by email. You can use this code directly on the carrier's website to follow each step of delivery, for both domestic and international orders.

If you don't receive your tracking code within 5 business days of purchase confirmation, please contact us at tabogalifestyle@gmail.com.

SHIPPING ADDRESS

It is the customer's responsibility to provide a complete and accurate address at checkout, including a valid ZIP code. Taboga Lifestyle is not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer. If you notice an error in your address after placing your order, contact us immediately at tabogalifestyle@gmail.com so we can attempt to correct it before shipment.

UNDELIVERED OR LOST ORDERS

If the estimated delivery time has passed and you haven't received your order, contact us at tabogalifestyle@gmail.com with your order number. We'll investigate with the carrier and find the best solution, which may include a reshipment or refund, depending on the case.

QUESTIONS

For any questions about shipping, delivery times, or your order status, contact us at tabogalifestyle@gmail.com. We're here to help.